Challenges in application management
Continuity of your business operations is of the utmost importance to you. Your SAP Invoice Management, SAP Master Data Governance, SAP Fiori and SAP Workflow environment needs to be stable. The satisfaction of your end users and suppliers comes first!
Incidents should therefore be prevented as much as possible and if they do occur they should be resolved within an acceptable period of time. In addition to stability, the improvement of functionality is key to keep your user organization satisfied and to make the process more user friendly and efficient. These improvements are not only driven by the wishes of your organization, but also by the technological innovations that SAP and Avelon offer.
Your own management organisation often has its hands full and is limited in terms of staffing. It is therefore quite a challenge for her to have in-depth and up-to-date SIM/MDG/Fiori and Workflow knowledge at her disposal, to solve incidents quickly, to implement improvements and maintain a high quality of service to the organisation. The assistance of a consultant is a logical step, but due to the scarcity in the market availability is limited. As a result, you have to wait a long time for support, which will compromise continuity and quality.
Avelon Managed Services
In order to manage your SIM/MDG/Fiori/Workflow environment solidly and professionally, Avelon offers you various management services. Our experts have a broad, in-depth and up-to-date knowledge of SIM, MDG, SAP workflow and Fiori.
We will be happy to help you:
Solving incidents;
Answering questions;
Analyzing and executing change requests;
Proactive monitoring of your SIM/MDG/Fiori/workflow environment.
Avelon Managed Services form a solid foundation to guarantee the continuity of your business operations and the quality of your services!
Would you like to know more about our Managed Services? Please feel free to contact us.